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Accessibility and Facilities

Accessbility

At SEA LIFE Hunstanton Aquarium, our helpful staff will be on hand to assist you to ensure our attraction is as accessible to all of our guests.

Carer Tickets

We do not offer a separate disabled rate but if you are registered disabled you will be entitled to admit one free carer with you. Please ensure that you bring documentation with you on the day such as your blue badge, DLA Letter or note from a doctor or specialist. 

All tickets must be pre-booked online in advance, please book your ticket via our website here and then for your carer, please scroll down in the webstore and select the free carer option.

Access

SEA LIFE Hunstanton is mostly wheelchair and mobility scooter friendly. The only area that is not fully accessible is our underwater seal viewing window, however, the seals can still be viewed by wheelchair or mobility scooter users from the ground level.

Sensory

If you prefer your visit to be less crowded and loud, we recommend you visit during our quieter hours. Weekends and school holidays tend to be the busiest, however, we are quieter on weekdays during term times, especially in the afternoon.

Contact us using a free British Sign Language (BSL) interpreter 

Find out how on our SignLive Partnership page. 

Baby Changing

TOILETS & BABY CHANGING

There are toilets and baby changing facilities within the centre.

Buggy Policy

BUGGY POLICY

SEA LIFE Hunstanton is fully buggy accessible however we unfortunately do not have any cloakroom facilities for you to be able to store belongings, buggies or pushchairs on site.

Food

EATING & DRINKING

SEA LIFE Hunstanton is proud to serve Costa, providing adult and children meals, a selection of delicious cakes and hot or cold drinks.

Assistance Dog

DOGS POLICY

Unfortunately for the wellbeing of all our creatures at the centre, we can only allow assistance dogs into the centre.

Otters At Hunstanton

ALL-WEATHER FUN

SEA LIFE Hunstanton is both an indoor and outdoor attraction. Please be aware that in peak season the queue may extend as far as the outside, where we cannot guarantee the weather!

FAQs

Whilst we do not offer a discounted rate for guests with disabilities, you are welcome to purchase an admission ticket online and pre-book a free Carer's ticket at the same time. 

Please ensure that you bring documentation with you on the day such as your blue badge, DLA Letter or note from a doctor or specialist. 

All tickets must be pre-booked online in advance, please book your ticket via our website here and then for your carer, please scroll down in the webstore and select the free carer option.

The Carer's free entry only applies when the Carer enters with a paying guest with a disability.

Health