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Contact Us

Ways to contact us

Need to get in touch? We have various ways to reach us below, and we’ll be happy to help. Always include your booking confirmation number if you already have tickets:

Fastest response - Message us on FACEBOOK

Whilst we can’t always offer an immediate response, our team will reply as quickly as possible, and within 24 hours, between 9am and 5.30pm Monday to Friday. Message us here

Not got Facebook? Send us an EMAIL

Our team will respond as quickly as possible, and within 24 hours, between 9am and 5.30pm Monday to Friday: slchunstanton@merlinentertainments.biz

Prefer to speak to someone? Give us a CALL

You’ll be connected to our team on site. Whilst we’ll endeavour to take your call within business hours, we can often be busy around the attraction helping guests and looking after our creatures. We therefore apologise if we’re not available at the time you call us.

Tel: 01485 533 576 (charged at local rate)

Contact us using a free British Sign Language (BSL) interpreter

Find out how on our SignLive partnership page.

Interested in working with us?

For influencers and bloggers, please visit our influencer page for more information. 

For affiliates, please visit our affiliate page for more information. 

Press

For any media enquiries, please contact pressofficemidwayrouk@merlinentertainments.biz

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