Accessibility
Here at SEA LIFE Benalmádena we welcome all and strive to make our attraction as accessible as possible to all of our guests.
Reduced Movility
The aquarium is wheelchair accessible throughout the attraction .The aquarium has a wheelchair available.
Adapted Toilets & Baby Changing
We have disabled access to the aquarium and disabled toilets are also available.
Buggy Policy
Elevator available between floors
Eating & Drinking
During the tour the consumption of food is not allowed.
Dogs & Other Animals
For reasons of safety and hygiene dogs or other animals are not allowed to enter the aquarium. Guide Dogs and other assistance animals are permitted in the Aquarium.
Admission
All visitors under the age of 11 must be accompanied by an adult over the age of 18.
Discount disabled people
50% Disabled people + the carer 50% discount.
Free WIFI
Connect to our free Wi-Fi
Guests with mobility impairments.
We have disabled access to the aquarium and disabled toilets are also available.
The aquarium is based over two floors with a lift located at the two main entrances. There are some rest/seating areas located throughout the attraction. Should you need, please feel free to ask a member of staff to locate the nearest seating.
Guests with Epilepsy
SEA LIFE Benalmádena is bright and colourful in some areas and darker in others, but there is no strobe lighting within the aquarium.
Guests with some Neuro-Diverse conditions, including Autism.
Should you wish to enter SEA LIFE Benalmádena but later feel that you need to leave, please just speak to a member of staff and they will assist – you are welcome to take some time in a quieter area and re-join the aquarium when you are ready, or you will be able to leave, should you wish to do so, a staff member will be called to facilitate your exit.
Hidden Disabilities Sunflower Bracelet
If you have a hidden condition such as Autism, or any other sensory requirement you can have one of our green sunflower bracelets displayed at admissions and free to use. If you use one of these, we will know that you may require a little extra assistance during your visit to the attraction.
What you can expect when using a sunflower bracelet:
- You can tell us if there is anything we can do to assist you.
- We may ask if there is anything we can do to assist you.
- We provide you with a sensory kit box with sensory stickers and headphones at your disposal.
- We can offer you your visit to be more comfortable free of sound and music.
- Avoid queuing. Ask to one of our staff members at admission and you will avoid making a queue.
Disability and Carer Price Policy
We offer a reduce 50% discount to disabled guests and to his/her carer.
Please, you will be asked to show your Disability Card or Certificate at Admissions.
Sensory stickers for neurodivergent guests.
You can find in our “Sensory Kit Box” sensory stickers with the traffic lights colors free to use if you want to show how you are feeling during your visit. This will also let our team know how to sensibly act with you. If you need, ask our admissions team to have a quieter visit free of noise or to provide you with some headphones.
Guests with a visual or hearing impairment
SEA LIFE Benalmádena contains some areas with low lighting. Within some displays, the lights my also seem lower, however this is to best imitate the fish or creature’s natural habitat.
Guests with low vision, a visual impairment or hearing difficulties are able to bring a carer, personal assistant, support worker or interpreter to assist and enjoy the experience fully.
Located next to each display there is information displayed on digital screens.
There is a tactile area, Conservation Corner, where you will be able to touch a starfish, a sea cucumber or a sea urchin.
