Access and Facilities

Disabled Access

At the Aquarium, we have disabled access throughout the centre. There are also disabled toilets available within the centre.

Unfortunately for certain areas, such as on top of the viewing tank for activities such as our VIP Feeding experiences, there is no wheelchair access due to the stairwell to the area.

Free Carer Policy

We do not offer a different rate for disabled guests. However, if a member of your party has a disability, they will be entitled to admit one free carer with them. Please book the carers ticket along with your other tickets, there will be an option to add this ticket type to the basket.

Please show one of the following items to a member of our Front of House Team on arrival in order to enter with your pre-booked carer ticket:

  • A certified NHS letter from your doctor or consultant (dated within the last 2 years).
  • A letter or statement from a professional body (e.g. a Nurse or a BUPA Healthcare Advisor).
  • A blue badge along with additional form of photographic ID.
  • A DLA letter.

If you are booking in advance, please book the carers ticket along with your other tickets. 

Hidden Disabilities Lanyard

If you have a hidden condition such as Autism, you can request one of our green lanyards from our admissions team. If you use one of these, we will know that you may require a little extra assistance during your visit to the attraction. These lanyards are free to use, simply ask a member of the team. 

What you can expect when using a green lanyard:

  • We will provide extra information about our animals and areas of the attraction itself
  • You can tell us if there is anything we can do to assist you
  • We may ask if there is anything we can do to assist you

We hope this means that you will find your experience at SEA LIFE Manchester more enjoyable. 

Contact us using a free British Sign Language (BSL) interpreter

Find out how on our SignLive partnership page

AccessAble

To give you all the accessibility information you need to plan your visit to our centre, we've partnered with AccessAble. They specialise in surveying venues across the UK to provide a detailed accessibility overview allowing you to be prepared before visiting. 

To view our survey visit Sea Life Manchester | AccessAble

Other facilities

Baby Changing

TOILETS & BABY CHANGING

There are toilets and baby changing facilities within the centre.

Buggy Policy

BUGGY POLICY

This aquarium is fully buggy accessible. We unfortunately do not have any cloakroom facilities for you to be able to store your belongings.

Food

EATING & DRINKING

SEA LIFE Manchester has a strict no eating or drinking policy. However there are restaurants and cafés in close proximity to the attraction which you can visit before or after your visit. Once you…

  • DOGS & OTHER ANIMALS

    Assistance Dogs are permitted in the centre. If you have an animal that you wish to donate, please contact info@sealifemanchester.co.uk, and our Curator will consider your donation. Please note that we will not be able to take every animal and please do not put your animals at risk by arriving at the attraction with them. 

  • ADMISSION

    All visitors under the age of 16 must be accompanied by an adult over the age of 18.

  • ALL-WEATHER FUN

    As the aquarium is indoors your visit will not be affected by the weather. However, please be aware that in peak season the queue may extend as far as the outside, where we can not guarantee the weather!
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