Accessibility & Facilities

SEA LIFE Kelly Tarlton's Aquarium has worked with Be. Accessible to ensure we are accessible as possible for our visitors.

They have assessed the aquarium under the following criteria and given an overall rating of Silver.

• Mobility
• Hearing
• Vision
• Parents
• Learning & Intellectual

Information on arrival, parking, and detailed accessibility about the site is available in their full report

There is four designated accessible parking space available for your use. 

SEA LIFE Kelly Tarlton's Aquarium is wheelchair accessible (there are two sets of stairs, which each have a wheelchair lift) and wheelchair access is provided throughout the attraction.

Wheelchairs may be borrowed from the admissions area if required. Please note that wheelchairs are on a first-come, first-served basis, and cannot be booked or reserved ahead of time.

You will be required to leave your ID behind while you use the wheelchair. 

Carer Tickets

All tickets must be pre-booked online in advance, therefore, please book your ticket via our website here and then for your carer, please scroll down in the webstore and select the free carer option. The carer must provide a valid companion card.

If you are a Merlin Annual Passholder or Kelly Tarlton's Annual Passholder and have additional needs and require assistance on your visits to our attractions, we issue one complimentary Annual Pass per Passholder with a disability to be used by any carer. Apply for a carer pass here. 

If you would prefer your visit to be less crowded and loud, we recommend you visit during the week (outside of school holidays), after 1 pm. With the attraction being open until 5 pm this allows you plenty of time to enjoy the full benefits the attraction has to offer.

For your information, there will be varying levels of lighting and music throughout the attraction to enhance the visit - please be prepared if this is a concern. 

There are accessible toilets available at the entrance and exit to the attraction as well as alongside the cafe for your convenience.

There are changing facilities located throughout the building, in men's and women's toilets. A designated parent's room is next to our playground which provides a more private space for breastfeeding if required.

Bench seating (without back or armrests) is available at intervals throughout the aquarium and standard seating (seat back only) is provided for our cafe guests.

The emergency exits are accessible and hazard free. There are audible fire alerting devices.

The assembly areas are on an accessible route. Our staff are on hand to assist with evacuation requirements

Please note that because of the increased amount of guests during school holidays accessibility can be difficult around the building. Please keep this in mind when visiting during these periods.

Find out more about School Holidays dates.

Website Accessibility

SEA LIFE Kelly Tarlton's recognises the need for this website to be accessible to all. We have implemented a number of features to make this website easy to use, especially for users with disabilities.

This website aims to conform to Level A standard of the W3C’s Web Accessibility Initiative’s Web Content Accessibility Guidelines. It also includes many features found in AA sites such as colour considerations and easily resizable fonts. We will continue to make improvements and make sure this website conforms to these guidelines.

Please contact us if you have questions or feedback regarding the accessibility of this site, or if you have difficulty using it.